Traditionally a trusted communication channel, phone calls are becoming increasingly abused by spammers and scammers in recent years [1], [2]. Phone scams remain a difficult problem to tackle due to the combination of protocol limitations, legal enforceme...
Read More
A conversational bot able to conduct phone conversations requires 3 components: a speech to text module, a text based conversational AI bot and a text to speech module. In our pilot study, we found that commercial speech to text technology was highly accu...
Read More
Developing an ideal victim bot requires a deep understanding of scammer strategies and behaviours. Through analysis of scam baiter data, we have developed algorithms and tools that tease apart patterns in scammer utterances through a call, allowing the re...
Read More